Connect with us

Hi, what are you looking for?

HOME // National News // FAIL: Suvarnabhumi airport immigration system breakdown

FAIL: Suvarnabhumi airport immigration system breakdown

Suvarnabhumi Airport

There were long queues of passengers at Bangkok’s Suvarnabhumi Airport yesterday after a breakdown in the immigration biometrics system. The whole affair started around 4.30 am and wasn’t resolved until the afternoon.

Extra immigration officials had to be drafted in to cope with the backlog of people waiting to have their details manually checked, almost doubling the time it would usually take for processing a departure passport.

Airports of Thailand director Kirati Kijmanawat says the rush was on to fix the automatic screening channels. In the end it turned out to be a software glitch.

Extra officials were deployed to handle both arriving and departing passengers as the computerised biometrics system failed. He says the system breakdown did not lead to any flight delays.

Kirati says immigration officials used the airport’s online database to identify anyone who may have overstayed in the kingdom or who may be a wanted criminal. He says the queues were swiftly brought under control once additional immigration counters were opened.

“The checking process did not take a long time as the AOT deployed more officials to assist passengers and more immigration officials were deployed at all counters.”

SOURCE: Nation Thailand

Advertisement Phuket Go Advertisement sidebar_1

TRENDING

5 Star Marine Phuket

You May Also Like

Phuket News

Saturday, July 20, 2024 – Phuket weather, sunset times, air quality and tides (7am) Excellent weekend ahead with stable, if overcast, weather. Milder temperatures with...

Phuket News

Tuesday, February 27, 2024 – Phuket weather forecast Increasing cloud today with a corresponding increase in winds from east. The slightly overcast conditions should...

National News

UPDATE: There has been another NOTAM (Notice to Air Missions) issued in the past 24 hours which changes Item 5, which MAY provide an...

Phuket Life

No. The December 26, 2004, event, known as the Asian Tsunami, Indian Ocean Tsunami or the Boxing Day Tsunami, was an extremely rare event...